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Withdrawel instructions

The following right to withdrawal does not exist if the products ordered by you are intended to be used for your own commercial or self-employed activities.
Withdrawal instructions in accordance with § 355 para. 2 BGB

Right to withdrawal
You have the right to withdraw your contracted declaration within 30 days in text form (e.g. letter, fax, e-mail) and without providing reasons or by sending the product back. The term starts at the earliest after receipt of these instructions. The timely sending of the withdrawal or the product maintains the withdrawal time limit. The withdrawal must be addressed to:

Ilgenfritz-Electronics GmbH & Co. KG
Dorfstraße 23
97234 Fuchsstadt

Phone:  +49 (0) 9333 - 90 45 89 0
Fax: +49 (0) 9333 - 90 35 62
info@ilgenfritz.biz

Withdrawal results
In case of an effective withdrawal, the services received by both parties must be returned and the possibly achieved benefits must be given back. You may have to provide a value replacement if you cannot return the received services in total or in part or only in a deteriorated condition. This does not apply to the surrender of goods if the deterioration of the product is based completely on its inspection as it may have been possible in a retail business. Incidentally, you can prevent the value replacement obligation if you do not use the product as your asset and prevent anything that can impact its value. Goods in packages ready to be shipped must be sent back. You must assume the costs for the return if the delivered products are identical to the products ordered or if the price of the products to be sent back do not exceed an amount of €40 or in case of a higher price, if you have not provided the service in return or a contractually agreed partial payment at the time of the withdrawal. Otherwise the return shipment is free for you. Products that are not packaged and ready to be shipped will be picked up at your place of business. Obligations for the reimbursement of payments must be fulfilled within 30 days after sending your withdrawal declaration.

Exceptions
If not agreed otherwise, then the withdrawal right does not exist for contracts
1. for the delivery of products that have been manufactured in accordance with customer specifications or that are clearly tailored to the personal requirements or that are not qualified for a return based on their conditions or which can quickly decay or whose expiration date has expired, 2. for the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer.